Shipping Policy

Shipping

Delivery time
Most orders are delivered within 4-7 business days. Mondays to Fridays are considered business days except for public holidays. Delivery delays can occasionally occur around public holidays or at times because of unforeseen circumstances, but we do our best to provide timely deliveries to all our customers. Orders once shipped, cannot be cancelled.

Delivery Mechanism 
We deliver your orders through our registered shipping partners.

Free Shipping Eligibility 
All orders above INR 0000 qualify for free shipping.

Shipping of your orders
Head over to ‘My Orders’ to keep an eye on your package. You can also use the tracking number on the shipping agency’s website. We’ll drop in a mail with the details shortly after your order is placed.

Track your order

Once your order is shipped, the Airway Bill Number (AWB no.) and our courier partner's name are sent to you via text message/email. Please visit the courier partner's website and enter the AWB number we have shared with you in the relevant form to track the current location of your shipment and the expected date of delivery. Should you have any questions about your order dispatch, you can email us at support@Kilmori.com or call us on + 91 000000000. Our working hours are Monday to Saturday from 9:30 AM to 6:30 PM IST 

Delivery of products when you are around 
Our delivery partners will try thrice, then it'll come back to us and your order will stand cancelled, Please ensure you provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster. 

Payment and COD facility 

For shipping to India, we accept all major debit & credit cards (including Mastercard, Visa & American Express) and also provide Net Banking/UPI options across major banks. Also, we give the option of Cash on Delivery for selected pin codes.